Insurance Claims Assistance
Navigate the insurance claims process with confidence. We provide complete documentation, work directly with adjusters, and handle billing to make your claim as smooth as possible.
How We Support Your Claim
Documentation
Comprehensive photos, moisture readings, and damage reports from day one.
Adjuster Coordination
We work directly with your insurance adjuster and answer technical questions.
Scope Agreement
Detailed scope of work agreed upon before restoration begins.
Direct Billing
We bill your insurance directly whenever possible to reduce your out-of-pocket burden.
The Claims Process
Report the Damage
Contact your insurance company to report the loss. Get a claim number. You can call us first if you need emergency mitigation.
Emergency Response
We respond immediately to mitigate damage. Most policies require you to take reasonable steps to prevent further damage.
Documentation & Assessment
We document all damage with photos, moisture readings, and detailed notes. This becomes part of your claim file.
Adjuster Inspection
The insurance adjuster inspects the damage. We can be present to answer technical questions and explain our findings.
Scope & Estimate
We prepare a detailed scope of work and estimate. This is reviewed and approved before restoration begins.
Restoration & Billing
We complete the restoration work and handle billing directly with your insurance company when possible.
Our Documentation Package
Initial Documentation:
- Before photos of all affected areas
- Moisture readings with equipment used
- Identification of water source
- Category of water contamination
- List of affected materials
Ongoing & Final Documentation:
- Daily drying logs with moisture readings
- Equipment placement records
- Materials removed documentation
- Final dry verification readings
- After photos of completed work
Tips for a Smooth Claim
Act quickly: Report the loss promptly and begin mitigation. Delays can complicate your claim.
Document everything: Take your own photos before any cleanup begins. Keep records of all communications.
Keep damaged items: Do not dispose of damaged materials until the adjuster has inspected them or approved disposal.
Review your policy: Understand your coverage, deductibles, and any limitations. Ask questions if anything is unclear.
Get written approvals: Before authorizing work beyond emergency mitigation, get written approval from your insurer.
We Make Insurance Claims Easier
Let us handle the documentation while you focus on getting back to normal.