Emergency Response Protocol

Rapid water damage response available 24/7/365

Immediate Assessment

Our team evaluates damage scope upon arrival to determine next steps.

Rapid Extraction

Industrial equipment removes standing water immediately.

Insurance Coordination

Direct communication with your insurance company begins immediately.

Our Emergency Response Steps

1

Contact & Dispatch (Immediate)

Call (604) 239-9934. We dispatch our nearest team immediately.

2

Arrival & Assessment (2-4 Hours)

We arrive and conduct comprehensive damage evaluation and emergency source mitigation.

3

Water Extraction (Hours 1-4)

Industrial extraction removes all standing water and prevents further damage.

4

Drying & Dehumidification (Days 2-5)

Strategic placement of equipment begins structural drying process.

5

Monitoring & Adjustments (Ongoing)

Daily monitoring and equipment adjustment for optimal drying.

6

Restoration & Rebuild (Week 2+)

Complete repairs and restoration to pre-damage condition.

What You Should Do Immediately

  • Turn off water supply at main valve if safe to do
  • Turn off electricity to affected areas
  • Evacuate the damaged area
  • Document damage with photographs
  • Call WaterIngress.ca immediately at (604) 239-9934
  • Contact your insurance company
  • Avoid walking through contaminated water